eBay UK has expanded its authenticity guarantee
eBay UK has expanded its authenticity guarantee to include pre-loved luxury handbags.
Starting at £500 and above, handbags from 19 luxury names including Louis Vuitton, Gucci, Prada and Bottega Veneta will be vetted and verified by eBay’s team of “expert” authenticators.
Following the success of the Authenticity Guarantee service for sneakers and watches last year, which saw a multi-million pound uplift in sales, eBay has expanded the program to include luxury handbags, empowering its community of buyers and sellers to make more informed pre-loved luxury purchases.
Across the resale business as a whole, expert authentication is becoming a big deal, as consumers attempt to keep costs down and embrace sustainable fashion. Last year, the second-hand luxury market was worth an estimated $37.2 billion (£30.5 million), reports DW. So it’s really no surprise that, along with eBay, a number of other second-hand luxury sellers including The RealReal and Goat Group are also offering similar guarantees that legitimise their designer goods.
eBay will work with carefully selected authenticators who will undertake a rigorous physical inspection, as well as the use of specialist machinery. The handbags authentication process includes:
Thorough Inspection: At first point, the authenticator verifies that the handbag’s condition matches the listing description. eBay’s authenticators inspect the general quality of materials and serialization and use magnification and measurement to inspect the brand logo, hardware, chains, zippers, and snaps, analyzing the engraving and checking the stitching.
Proof of Authentication: All bags will have a unique Authenticity Guarantee card filled with information about the handbag brand and model to confirm its authenticity, and solidifying confidence in eBay as a platform for luxury pre-loved items.
Verified Returns: Sellers who offer returns receive the same protection as buyers. eBay’s handbag authentication program ensures the exact item initially sold is returned to the seller via a verified returns process. Returns are shipped back directly to the authentication center, where authenticators verify each item and its condition before returning to the seller.
Kirsty Keoghan, director of luxury goods at eBay UK, said in a statement: “With the introduction of authenticity guarantee, it gives our customers total confidence that they’re getting an authentic product from their favourite designers and helps to remove any doubts. This is a game changer for the resale luxury market. We believe our sellers will also love this, as it provides them with a white-glove service when selling luxury handbags.”
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